Support Plans

Managed Cloud Services to Support your Enterprise Operations

At Buzinessware, we strive to provide top-of-the-line infrastructure solutions & reduce IT complexities. Leverage real expertise for end-user Cloud Managed Support with certified engineers for initial setups, system administration, performance monitoring, managed security & more. With over two decades of infrastructure experience, Buzinessware delivers a complete suite of managed support deliverables that include security, compliance, DR services, governance & more.

All our managed support plans are designed by cloud specialists based on practical industry deployments, case studies, superior technical judgement & result oriented strategies.

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Plan 1

Plan 2

Plan 3

Plan 4

Initial Onboarding
Setup & Migration 2 Hours 5 Hours 10 Hours 25 Hours
OS Hardening Checked Checked Checked Checked
Ongoing Support
Support availability 24/7 24/7 24/7 24/7
Response time - non critical <8 hours <4 hours <2 hours <30 mins
Additional System Admin Tasks - 2 hrs / month 5 hrs / month Unlimited
Routine Patch/Kernel updates - Checked Checked Checked
Proactive Monitoring
Service monitoring - Up to 2 Services Up to 5 Services Custom
Performance monitoring - - Checked Checked
Managed Security
Backup Management
(Cloud Backup purchased separately)
- Initial Setup Ongoing Ongoing
Virus Protection - - Checked Checked
Ransomware Protection - - - Checked
Managed Firewall - - - Checked
Vulnerability Assessment - - - Checked
Reporting & Accountability
Monthly Performance Report - - Checked Checked
Dedicated Account Manager - - - Checked
Price FREE
41
USD / MONTH
136
USD / MONTH
or 20% of invoice which is higher
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