At Buzinessware, we strive to provide top-of-the-line infrastructure solutions & reduce IT complexities. Leverage real expertise for end-user Cloud Managed Support with certified engineers for initial setups, system administration, performance monitoring, managed security & more. With over two decades of infrastructure experience, Buzinessware delivers a complete suite of managed support deliverables that include security, compliance, DR services, governance & more.
All our managed support plans are designed by cloud specialists based on practical industry deployments, case studies, superior technical judgement & result oriented strategies.
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|Setup & Migration||2 Hours||5 Hours||10 Hours||25 Hours|
|Response time - non critical||<8 hours||<4 hours||<2 hours||<30 mins|
|Additional System Admin Tasks||-||2 hrs / month||5 hrs / month||Unlimited|
|Routine Patch/Kernel updates||-|
|Service monitoring||-||Up to 2 Services||Up to 5 Services||Custom|
|Backup Management (Cloud Backup purchased separately)||-||Initial Setup||Ongoing||Ongoing|
|Reporting & Accountability|
|Monthly Performance Report||-||-|
|Dedicated Account Manager||-||-||-|
or 20% of invoice which is higher